Graduation FAQs

On this page, you'll find answers to questions we are often asked about Anglia Ruskin University graduation ceremonies in Cambridge, Chelmsford and Peterborough for Aumtumn 2022.

When will I receive information about my ceremony?

Your invitation will be sent to your student email account and personal email address in the week week commencing 12 September. This invitation will also include a direct booking link for the ceremonies. It's therefore essential that you keep your personal email address up to date on e:Vision.

Am I eligible to attend a graduation ceremony in Autumn?

In order to be eligible to attend the Autumn ceremonies, your award needs to be confirmed between 14 June 2022 and 21 October 2022. Students who requested to defer from July 2022 are also eligible.

I am unsure when my award will be confirmed.

If you are unsure when your award will be confirmed, please contact your faculty administrator or student advisor

How do I confirm my attendance?

The 'My Graduation' tile will appear on your e:Vision account on Monday 12 September at 2pm GMT. If you follow the online process, you will be able to confirm your attendance. You will be able to do this until 2pm on Monday 24 October when booking closes.

My award is due to be confirmed in October, what should I do?

If you would like to attend graduation you should confirm your attendance in advance of the closing date of 24 October (as detailed above). If you have not confirmed your attendance by 24 October, we'll assume that you do not wish to attend.

Your booking will be provisional, subject to your award being confirmed at 21 October Awards Board. If you are unsure of your Anglia Ruskin University Awards Board date, please contact your faculty administrator or student advisor.

If your award is confirmed at the Awards Board, you will see confirmation of this at the bottom of your results page in e:Vision.

If you have confirmed your attendance for your ceremony and your award is not confirmed as expected at your awards board, you will be notified by email that your booking is either cancelled or pending and that you should not attend unless you receive confirmation from us. A refund for any guest tickets will be processed within 30 working days of receiving our email. Refunds are made back to the card used to purchase the tickets.

If you have failed an assessment and have a reassessment opportunity in the next academic year, then we would encourage you to continue to complete your intended award and look forward to seeing you at a future ceremony. To cancel or rearrange your robe hire for a later ceremony, please contact Ede & Ravenscroft on 01223 861854, who will be able to arrange this for you.

I am appealing a mark - does this affect my graduation?

The period between the publication of results and ceremonies is very short and there may not be time for an appeal to be resolved before the ceremony takes place.

During the ceremony, it is only the graduate’s name and level of the award which are announced and not the classification. The classification is not published in the ceremony programme. If your appeal is successful, the University’s records will be amended and your certification will be re-issued.

If the appeal is not resolved and you prefer to defer your graduation ceremony to the following year, please let us know by emailing graduation@aru.ac.uk

I can't access e:Vision.

If you haven't used e:Vision lately or have forgotten your password, you can reset your login using the Password Manager, but please don’t worry. We will also send you a direct booking link via email (we will use your home and student email addresses as listed on e:Vision) which will take you straight to the booking page. This will be sent w/c 12 September.

Where is the ‘My Graduation’ tile?

The My Graduation tile will be available to view on all eligible students e:Vision account from 2pm on Monday 12 September. If you believe you should be able to see this link and cannot, please check that you are eligible to attend.

I can see the ‘My Graduation’ tile, but it will not allow me to confirm my attendance.

You will be unable to proceed to confirm your attendance or buy guest tickets if you owe us money. To avoid any delays please make sure all outstanding debts have been paid by 7 September 2022.

I've paid all my debts but I still can't continue.

It will take 24 hours after you've paid your debt, before you'll be able to confirm your attendance.

Can I choose when to graduate?

Following attainment of your award, you'll be invited to attend your department’s next allocated ceremony. The Autumn ceremonies, are for awards confirmed between 14 June 2022 and 21 October 2022. Students who requested to defer from July 2022 are also eligible.

My visa expires before graduation/my guests need to apply for a visa to attend my graduation ceremony. Can you help?

We do not produce invitation letters for visa purposes. However, a letter you can use to support a visa application will accompany your final transcript.

I've confirmed my place but I'm now unable to attend, what should I do?

Please email us as soon as possible if you are unable to attend. Some of our ceremonies may be oversubscribed, so we’ll allocate your place to someone else.

Do I have to attend my graduation ceremony?

Attendance at graduation ceremonies is not compulsory; the conferment of your award is made at the Anglia Ruskin University Awards Board and not by attending a graduation ceremony.

I'm graduating - do I need a ticket?

As a graduate you need to confirm your attendance but do not need to purchase a ticket to attend your ceremony.

Once you confirm that you are attending, you'll be allocated a seat at the ceremony, a souvenir programme, a drink and gift at the post-ceremony reception. After you confirm your place, you'll receive an email to your student email account confirming your place. Your name will be checked against a list of confirmed attendees on the day.

You'll collect your seat card on the day from the check-in desks. This will show your seat number for the ceremony and will have a tear-off section for your post-ceremony reception.

How much are guest tickets?

Guest tickets are priced at £25 per ticket including VAT. Guest tickets are used for entry to the ceremony and the post-ceremony reception, where you will receive a complimentary drink.

How many tickets can I buy for my guests?

Between 12 September and 24 October 2022 you are able to purchase up to two guest tickets per graduate.

When can I purchase guest tickets?

Guest tickets will be on sale from 12 September to 24 October 2022 via e:Vision. If you don't purchase guest tickets between these dates, we'll assume that you don't wish to purchase any guest tickets.

Can I buy an additional guest ticket?

On 26 October 2022 we will publish, on these webpages, if any ceremonies have additional guest tickets available and at 12noon GMT on 27 October 2022 we will re-open the online booking via the My Graduation tile on e:Vision.

Additional tickets are purchased on a first come, first served basis (still priced at £25) and the online booking will be available until the ceremony is full or 3 November 2022.

Unfortunately, we cannot guarantee that any additional guest tickets will be available.  We are not able to keep a waiting list or make special exceptions for guest tickets. Please only use one device when trying to purchase additional tickets.

When will I receive tickets for my guests?

You will collect your guest tickets from the check-in desk on the day of your ceremony. Details about the location of the check-in desks will soon be available.

Please note, guest tickets are not transferable between graduates. You will be asked to present your ticket confirmation receipt (printed from e:Vision) on collection of your tickets.

Are my guests seated with me?

Graduands will be seated separately from their guests and will be in the order in which their names are called to cross the stage. Each row will be directed to the stage at the correct time by our Conferment staff.

Guest tickets do not have allocated seat numbers and your guests will be directed to the best available seats on the day. If your guests arrive late or separately, it may not be possible to seat them together.

If you, or any of your guests, have any special seating requirements please indicate these when purchasing tickets via e:Vision. Special seating requests will be based on your requirements and will not necessarily be at the front. We will endeavour to accommodate all requirements.

To avoid disrupting proceedings, guests are asked to remain in their seats for the duration of the ceremony.

Can I bring children to the ceremony? Do they need a ticket?

We know that it is not always possible to make alternative childcare arrangements, but we do advise against bringing any young children to your Graduation ceremony as they are long and formal occasions where children are likely to become bored and restless.

Children over two years old who do attend must have their own seat and you will be required to pay full price for their tickets. All children under 18 must be accompanied by an adult guest and are your responsibility.

It is not possible for children, no matter their age, to be seated with graduates, so please ensure they have a chaperone with them at all times. If they are not accompanied by a suitable adult guest, you will be asked to leave so that you can care for them and you will miss your Graduation ceremony.

Children/babies in arms under the age of two may enter free of charge but will need to collect a ticket on the day, and they are required to sit on the lap of an accompanying adult guest.

Buggies and seat carriers are not permitted in the venues.

The University reserves the right to ask any child (or adult) to leave the venue during the ceremony if they are making unnecessary noise which is disruptive to the proceedings or to other guests.

I've bought guest tickets and I'm now unable to attend. What should I do?

If you require a refund on any (or all) of your guest tickets, please submit a request before 24 October 2022. No refunds will be made after this date other than for students who do not achieve their award in time for the ceremony.

For students who do not achieve their award in time for their Graduation ceremony, refunds for guest tickets will be granted or tickets can be transferred to the next appropriate ceremony.

Requests for refunds must be made in writing and sent to:

Anglia Ruskin University
Graduation Team
Corporate Marketing
Bishop Hall Lane
Chelmsford
CM1 1SQ

Or via email: graduation@aru.ac.uk

Refunds will be made to the person who purchased the tickets and not to any third party. All eligible refund requests will be processed within five weeks of the date the request is received.

If you are purchasing tickets online, then the University's Online Terms and Conditions shall apply.

When will I receive my certificate?

Certificates will be posted rather than collected at the ceremonies. Documents will be posted, by registered delivery, to your home address as listed on e:Vision.

Documents for ARU London and Arden students have been sent to your institution for distribution.

Please email awards@aru.ac.uk if you have not received your certificate or if you have any questions regarding your certificate or transcript.

From your e:Vision account you are also able to download a PDF of your transcript (which is available under the results tab).

Should you require confirmation of the conferment of your award to be sent to a third party (such as an employer or educational establishment), please contact awards@aru.ac.uk quoting your ARU SID.

Please email awards@aru.ac.uk if you have not received your certificate or if you have any questions regarding your certificate or transcript.

I've not received my certificate. Why?

If you are expecting your certificate and you've not received it, please check that you have no outstanding debts and that your home address is correct on e:Vision as Royal Mail may have returned your certificate to us. Please email awards@aru.ac.uk for more information.

Will you announce my degree classification?

We do not announce classification at our graduation ceremonies. The Dean will announce what level of award you will receive – For the award of Bachelor of Science with Honours (for example)

What name will you read out?

The name read out at the ceremony will be your full, official name which also appears on your award certificate and the ceremony programme.

However, if your name is long or difficult to pronounce, you will be given the opportunity to provide notes to assist the reader upon making your booking, or you can ask for a shortened version of your name to be read out as you cross the stage.

Do I have to wear a robe?

As this is a formal event celebrating your academic success at Anglia Ruskin University, we find that the majority of our students, although not mandatory, seize the opportunity to hire and wear an academic robe. Please note that any robe that graduands wear must be of Anglia Ruskin University.

You can hire/purchase an Anglia Ruskin University robe via our official suppliers, Ede & Ravenscroft, ideally at least 21 days prior to your ceremony.

On the day photography

There will be professional photographers, from Tempest Photography, available to capture your special day. The photographers can take an individual shot as well as photographs with your guests (usually up to a maximum of six people in total).

There is no pre-booking involved and no obligation to purchase the photographs that are taken. You will be supplied with an instant proof of your images, from which you can make your selection and place your order. Orders can be placed at the sales desk on the day or at a later date by telephone or online. More details can be found on our Photography page.