Contact us

General enquiries

Telephone +44 1245 493131

Admissions Customer Service Team (UK and EU applicants with settled/pre-settled status): telephone +44 (0)1245 686868, email answers@aru.ac.uk, use live chat, WhatsApp us, or complete our enquiry form below
International course and admissions enquiries: telephone +44 1245 683680 or email internationaladmissions@aru.ac.uk
Distance learning course enquiries: telephone +44 (0)1245 686707, email distancelearning@aru.ac.uk or complete our distance learning contact form
Schools and Colleges Engagement Team: telephone +44 1245 684711 or email schoolsandcolleges@aru.ac.uk
Accommodation: telephone +44 1245 683110 or email essexaccom@aru.ac.uk (Chelmsford accommodation). Telephone +44 1223 698900 or email cambaccom@aru.ac.uk (Cambridge and Peterborough accommodation)

Absence reporting: let us know if you're unable to attend your timetabled sessions via Ask ARU
Student Advice Service: email studentadvice@aru.ac.uk
i-Centre: telephone +44 (0)1245 686700 or email icentre@aru.ac.uk
University library: telephone +44 (0)1245 686555, email ask@aru.libanswers.com or call the library on Microsoft Teams. Contact the library via live chat (Monday-Friday, 9am-5pm)
Student IT support: log an IT support job, telephone +44(0)1245 684357 or email itsupport@aru.ac.uk
Students' Union: telephone +44 (0)1245 258178 (Chelmsford), +44 (0)1223 460008 (Cambridge) or email info@angliastudent.com
Graduation: telephone +44 (0)1245 683168 or email graduation@aru.ac.uk
Security (site emergency and first aid): telephone + (0)1245 686444

Please use our Find an expert facility to search for academics.

Alumni: telephone +44 (0)1245 684761 or email alumni@aru.ac.uk
Development: telephone +44 (0)1245 684727 or email giving@aru.ac.uk
Honoraries: email honoraries@aru.ac.uk
ARU Temps: telephone +44 (0)1223 698654 or email temps@aru.ac.uk
Employability and Careers Team: telephone +44 (0)1245 686700
Procurement: email procurement@aru.ac.uk
Certificates and transcripts: email awards@aru.ac.uk
Verification of award: www.hedd.ac.uk
Business Services Support Team: telephone +44 (0)1223 695878 or email business@aru.ac.uk