When someone you care about makes the life-changing decision of coming to university, it's only natural that you should want to support them any way you can.
Below, we've answered some questions that parents and carers often ask about accommodation. There are also some quick links to information you might find useful.
If you have any further questions, please contact our Residential Service.
We allocate accommodation on a first come first served basis, so we recommend that students apply as soon as they’ve firmly accepted a conditional or unconditional offer from us. Explore accommodation in Cambridge and accommodation in Chelmsford.
We'll also help our students to find private rented accommodation if they can't book a room through ARU.
There are various options available, depending where students are studying. Some properties are managed by ARU and some are privately owned and managed. You can read about properties on our accommodation pages
As our accommodation portal allows students to pick their chosen property, and in some cases the exact room, we encourage everyone to consider their options carefully to make sure they choose the one that will suit them best. We’re more than happy to help by answering any questions. Key things students usually consider are price, proximity to campus and whether an en-suite is essential or not.
Our online application portal allows students to ‘self-select’ their accommodation, rather than simply tell us their preferences. This means they'll be able to select the property they wish to live in (unless it's fully booked). Provided they meet any required payment deadlines, the room will be theirs.
There are a number of possible reasons:
There are a range of rooms available in the private sector. Read more about renting privately.
The Data Protection Act and Human Rights Act mean that ARU is unable to disclose information about individual students to third parties. However, we do appreciate there are occasions when you may need to share your concerns about a student with us.
Although we can't openly discuss a student with you, we’ll take action to follow up on cases where there is concern for their welfare. We have lots of support available to students in areas such as wellbeing, finance and study skills.
Students are responsible for keeping both their rooms and the communal areas clean and tidy.
We can provide a cleaning rota and support to students who are struggling to get their housemates to help out.
The majority of students live in the accommodation for a maximum of one academic year. A small number of rooms are made available for students wishing to return. We'll email students about this.
Care leavers or students with a medical condition or disability can apply to live in University accommodation for the full length of their degree course.
We offer lots of help on renting in the private sector to students when they start thinking about moving out.
Our Residential Service offices are located on campus, and open from 9.30am–4.30pm, Monday–Friday, to help students (excluding bank holidays and University closure periods).
Outside of these times, various support is available depending on the accommodation. This may include security patrols and Residential Assistants (trained students who live in the accommodation). Find out who to contact in individual properties
All our accommodation is self-catering. There are places to buy meals available on campus as well as a range of stores and restaurants locally.
We have a section of our website dedicated to supporting students looking for private accommodation. It provides house-hunting options as well as a guide to getting started.
In late February/early March, we run a Housing Fair to provide information for continuing students who will be renting privately in the following academic year.