Who to ask

Here at ARU, we have dedicated staff responsible for the day-to-day management of your student accommodation. Find out who they are and how to contact them.

Chelmsford Student Village

Swinhoe

Peter Taylor House

Anastasia House

Collier Road houses

University houses

Guest Road, Gwydir Street, Hertford Street, Mill Road, Catherine Street, Thoday Street, Great Eastern Street

Beche Road, Golding Road, Tenison Road, Abbey Road, Fanshawe Road, Radegund Road, Coleridge Road, Elizabeth Way

CB1

  • Manager: Kelly
  • Contact details: email cambridge@host-students.com or call 01223 612010
  • CB1 office opening hours: Monday–Friday, 9.30am–5pm
  • CB1 caretaker: 01223 612010 or 07970234989 (for emergencies outside of the above times)
  • Report non-urgent repairs: log-on to the Host accommodation portal or in person at the CB1 Office
  • Internet issues: call Ask4 0114 3033200
  • Launderette issues: Circuit on 01422 820360 Monday–Friday, 8.30am-5pm

The Railyard

  • Manager: John
  • Contact details: email info@therailyard.co.uk or call 01223 363333
  • The Railyard office opening hours: Monday–Friday 8am–6pm, Saturday 1pm–6pm
  • Emergency contact details: call 01223 363333 (for emergencies outside of the above times)
  • Report non-urgent repairs: log a maintenance request via your Railyard online account, at The Railyard reception or call 01223 363333
  • Internet issues: StudentCom on 03331 230115
  • Launderette issues: call Circuit Laundry 0800 092 4068. Quote site reference number displayed on red sign in the laundry room.

Sedley Court

  • Manager: Simon
  • Contact details: sedley.court@aldwyck.co.uk or 01223 247755
  • Sedley Court Office opening hours: Monday–Friday 9am–9pm, Saturday 9am–3pm. Note: after 5pm and at weekends the office is staffed by Residential Assistants
  • Residential Assistants: 01223 247755 (for emergencies outside of the above times)
  • Report non-urgent repairs: report to to sedley.court@aldwyck.co.uk or call 01223 247755
  • Internet issues: Glide 0333 123 0115 or 01275 793582, studentsupport@glide.co.uk or visit my.glidestudent.co.uk/support
  • Launderette issues: Circuit service@circuitgroup.com or call 01422 820026

YMCA

Other useful Residential Service contacts

All campuses

Residential Service Manager: Paul Harris
Cambridge Residential Service: cambaccom@anglia.ac.uk
Chelmsford Residential Service: essexaccom@anglia.ac.uk
Private Sector Team: househunting@anglia.ac.uk