The Counselling and Wellbeing Service is available to all ARU students and offers a free and confidential service to promote mental health and wellbeing.
You can talk in confidence to a professional counsellor, a mental health adviser or a wellbeing adviser about any personal or university-related issues that are worrying you. This could be anything from minor concerns to major issues including grief, relationship difficulties, panic attacks, exam anxieties, stress and more.
Monday to Thursday: 9am–5pm
We have daily drop-in sessions that run from Monday–Friday: 11am–12 noon with a counsellor or mental health adviser and 2–3pm (term time only) – with a wellbeing adviser.
To book a drop-in session please email firstname.lastname@example.org with your request and preferred contact number and we will book a 20-minute telephone drop-in for you.
Our 30 minute consultation lets you find out what we do, and is a great way for us to get to know you and listen to your concerns.
We offer one-off sessions within ten working days. For ongoing individual counselling (up to six sessions) you’ll be placed on our waiting list and contacted as soon as possible. In the meantime you can access our resources on mental health and wellbeing, and attend our workshops. You can also log into our online therapy resource, Silvercloud.
If you've requested a specific time or day for counselling during our busier times, it may take up to 6 weeks to start being seen on a regular basis.
Fill in the registration form and then follow the onscreen instructions after submitting.
All counsellors work in accordance with the British Association of Counsellors and Psychotherapists (BACP) or the United Kingdom Council for Psychotherapy (UKCP) ethical framework for good practice in counselling and psychotherapy.
Personal data statement
We will keep your personal data secure when you use our Service. In circumstances where we may offer the Service to you when you are based outside of the UK, European Union or other country which UK law recognises as offering acceptable privacy rights, then ARU cannot absolutely guarantee the security of your communication with us on local networks. When using online video, voice or messaging services through ARU owned or administered tools, we will operate these in a way that offers the highest security for your data. By using our Service from overseas regions which do not offer equivalent privacy protections as UK law then you accept the risk of sharing your personal data through the means available to the service.
Our 30 minute initial consultation lets you find out what we do, and is a great way for us to get to know you and listen to your concerns.Register and book a consultation
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There are many organisations and mental health services outside ARU who can support you if you are experiencing difficulties .Find support
The Students' Union Advice Service can support you on a number of problems, including mental health, relationship advice, sexual health, domestic abuse and more.Visit the Student's Union
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