You can always get in touch with the Counselling and Wellbeing Service for support between 9am–4.30pm Monday to Friday, but there are many other organisations who can support you if you are experiencing difficulties.
Samaritans provide a confidential service and support for anyone in crisis 24 hours a day, 365 days a year.
Call: 116 123 for the 24 Hour UK Helpline.
Nightline is a listening support and information service run by students for Cambridge University and Anglia Ruskin students (Cambridge and Chelmsford) during Cambridge University full term.
HOPELineUK is a specialist telephone service staffed by trained professionals who give non-judgmental support, practical advice and information to anyone who is worried about how they are feeling or worried about another person.
Bank holidays: 2pm–5pm.
Call: 0800 068 41 41
SMS: 07786 209697
Saneline is a national out of hours telephone helpline offering emotional support and information for people affected by mental health problems.
Call: 0856 767 8000
If you have been affected by the pandemic and you need someone to talk to or advice, you can contact one of our specialist support advisors to talk about it, Mon-Fri between 1pm-8pm.
Your Mind Plan is a quiz that includes 5 questions for you. The answers will help you build a practical plan you can use to maintain and improve your mental health and wellbeing.
ARU has teamed up with the Cambridge local Mind charity (CPSL Mind) to provide a student wellbeing information phone line. This informal phone support will give all students studying at the Cambridge campus a friendly, confidential listening ear in a safe space.
We can offer you practical support, wellbeing advice and guidance on issues that can affect student life, as well as helping you to find the right long-term support for your mental health and wellbeing if required.
We are here for you, and you are not alone. Pick up the phone and have a chat with one of our friendly Mind student support staff, and find out how we can help.
Available Fridays 12 - 2pm
If you're starting University, the wellbeing guide from Charlie Waller is a great resource.
Survivors of Bereavement by Suicide are a self-help organisation who provide a safe, confidential environment in which bereaved people can share their experiences and feelings,
An online resource for postgraduate research students to support their wellbeing, learning and research.
Victims of Terroism is a government campaign that provides details of official helplines and support services available to victims, survivors, witnesses, family members, and all those affected by terroism.
The Samaritans provide a confidential service and support for anyone in crisis 24 hours a day, 365 days a year.
Call: 01223 364455 or 0116 123 for the 24 Hour UK Helpline
Visit: 4 Emmanuel Road, Cambridge (You can call round in person 10.30am–10.30pm)
The Cambridgeshire Mental Health Helpline open 7pm–11pm, 365 days a year.
Call: 01223 566957;
The First Response Service supports people experiencing a mental health crisis. Anyone in Cambridgeshire who feels they need urgent support can use the First Response Service. They provide 24-hour access, seven days a week, 365 days a year, to mental health care, advice, support and treatment.
Call: 111, and select option 2.
You will be put through to a member of the first response service who will speak to you and discuss your current mental health needs. They will refer or make an appointment if it is needed.
First Responders can visit you in times of crisis, at whatever time of day, sometimes with a member of the emergency services. They can also refer you to a Sanctuary, a safe place run by mental health charity Mind in Cambridgeshire, that offers people short-term practical and emotional support between 6pm and 1am.
Please note that all medical emergencies still need to attend A&E at hospital.
The Counselling and Wellbeing Service is available to all ARU students and offers a free and confidential service to promote mental health and wellbeing.Find out more
What support is right for you? Calculate your wellbeing score and use it to get the right support.Calculate your wellbeing score