More support from outside ARU

You can always get in touch with the Counselling and Wellbeing Service for support between 9am–4.30pm Monday to Friday, but there are many other organisations who can support you if you are experiencing difficulties.


Samaritans provide a confidential service and support for anyone in crisis 24 hours a day, 365 days a year.

Call: 116 123 for the 24 Hour UK Helpline.


Nightline is a listening support and information service run by students for Cambridge University and Anglia Ruskin students (Cambridge and Chelmsford) during Cambridge University full term.

Call: 01223 744444

Papyrus HOPELineUK

HOPELineUK is a specialist telephone service staffed by trained professionals who give non-judgmental support, practical advice and information to anyone who is worried about how they are feeling or worried about another person.

Monday–Friday: 10am–10pm
Weekends: 2pm–10pm
Bank holidays: 2pm–5pm.

Call: 0800 068 41 41

SMS: 07786 209697

Shout 85258

Shout 85258 is the a free, confidential, 24/7 text support service. It's a place to go if you're struggling to cope and need mental health support.

Text SHOUT to 85258 or visit for more information.


Saneline is a national out of hours telephone helpline offering emotional support and information for people affected by mental health problems.

Call: 0856 767 8000

Boloh - The BAME family COVID-19 helpline from Barnado's

If you have been affected by the pandemic and you need someone to talk to or advice, you can contact one of our specialist support advisors to talk about it, Mon-Fri between 1pm-8pm.


Your Mind Plan - Every Mind Matters

Your Mind Plan is a quiz that includes 5 questions for you. The answers will help you build a practical plan you can use to maintain and improve your mental health and wellbeing.


Charlie Waller

If you're starting University, the wellbeing guide from Charlie Waller is a great resource.


Survivors of Bereavement by Suicide (SoBS)

Survivors of Bereavement by Suicide are a self-help organisation who provide a safe, confidential environment in which bereaved people can share their experiences and feelings,

Call: 0300 111 5065 (9am to 9pm Monday to Friday)

The Wellbeing Thesis - Postgraduate Students

An online resource for postgraduate research students to support their wellbeing, learning and research.


Support for Victims of Terrorism

Victims of Terroism is a government campaign that provides details of official helplines and support services available to victims, survivors, witnesses, family members, and all those affected by terroism.


+ Support in Cambridgeshire

+ Support in Chelmsford

Counselling at ARU

The Counselling and Wellbeing Service is available to all ARU students and offers a free and confidential service to promote mental health and wellbeing.

Find out more


What support is right for you? Calculate your wellbeing score and use it to get the right support.

Calculate your wellbeing score

Look after yourself

There are lots of things you can do yourself to improve your mental health and wellbeing. We have a lot of self-help resources available for you to explore in a time and place that suits you.

Discover ways to look after yourself Wellbeing workshops