Counselling at ARU
The Counselling and Wellbeing Service is available to all ARU students and offers a free and confidential service to promote mental health and wellbeing.
Find out moreYou can always get in touch with the Counselling and Wellbeing Service for support between 9am–4.30pm Monday to Friday, but there are many other organisations who can support you if you are experiencing difficulties.
Samaritans provide a confidential service and support for anyone in crisis 24 hours a day, 365 days a year.
Call: 116 123 for the 24 Hour UK Helpline.
Visit: samaritans.org
Nightline is a listening support and information service run by students for Cambridge University and Anglia Ruskin students (Cambridge and Chelmsford) during Cambridge University full term.
7pm - 7am
Call: 01223 744444
Email: [email protected]
Visit: cambridge.nightline.ac.uk
HOPELineUK is a specialist telephone service staffed by trained professionals who give non-judgmental support, practical advice and information to anyone who is worried about how they are feeling or worried about another person.
Monday - Friday: 10am - 10pm
Weekends: 2pm - 10pm
Bank holidays: 2pm - 5pm.
Call: 0800 068 41 41
Email: [email protected]
Visit: papyrus-uk.org
SMS: 07786 209697
Shout 85258 is the a free, confidential, 24/7 text support service. It's a place to go if you're struggling to cope and need mental health support.
Text SHOUT to 85258 or visit giveusashout.org for more information.
Student Space offers one-to-one support for whatever challenges you're facing, whether it's your mental health, your studies, money, housing or relationships.
You can get free and confidential web chat support from 4pm - 11pm every day, 24 hour text support from a trained volunteer, or you can email them at any time.
Saneline is a national out of hours telephone helpline offering emotional support and information for people affected by mental health problems.
6pm - 11pm
Call: 0856 767 8000
Reach Out is the Forward Trust’s live web chat service offering empathic, friendly help and support to people looking for help with substance misuse issues, mental health, housing, employment, volunteering, relationships and other related issues and challenges.
The service is free, confidential and available to anyone aged 16 or above. The service is free, confidential and available to anyone aged 16 or above. The service is available weekdays between 9.00am and 3.00pm.
If you have been affected by the pandemic and you need someone to talk to or advice, you can contact one of our specialist support advisors to talk about it, Mon-Fri between 1pm-8pm.
Visit: helpline.barnardos.org.uk
Your Mind Plan is a quiz that includes five questions for you. The answers will help you build a practical plan you can use to maintain and improve your mental health and wellbeing.
Visit: Your Mind Plan Quiz
If you're starting University, the wellbeing guides from Charlie Waller are a great resource.
Survivors of Bereavement by Suicide are a self-help organisation who provide a safe, confidential environment in which bereaved people can share their experiences and feelings,
Call: 0300 111 5065 (9am to 9pm Monday to Friday)
Email: [email protected]
Visit: uksobs.org
Offering practical help sheets and tips for gambling addicts and their family and friends who are supporting them.
Visit: gamfam.org.uk
Survivors of Bereavement by Suicide are a self-help organisation who provide a safe, confidential environment in which bereaved people can share their experiences and feelings,
An online resource for postgraduate research students to support their wellbeing, learning and research.
Visit: thewellbeingthesis.org.uk
Victims of Terroism is a government campaign that provides details of official helplines and support services available to victims, survivors, witnesses, family members, and all those affected by terroism.
The Samaritans provide a confidential service and support for anyone in crisis 24 hours a day, 365 days a year.
Call: 01223 364455 or 0116 123 for the 24 Hour UK Helpline
Email: [email protected]
Visit: 4 Emmanuel Road, Cambridge (You can call round in person 10.30am - 10.30pm)
The Cambridgeshire Mental Health Helpline open 7pm - 11pm, 365 days a year.
Call: 01223 566957;
Email: [email protected]
Samaritans provide a confidential service and support for anyone in crisis 24 hours a day, 365 days a year.
Call:01245 357357 (Chelmsford and Mid Essex Branch) or 0116 123 for the 24 Hour UK Helpline
Email: [email protected]
The Counselling and Wellbeing Service is available to all ARU students and offers a free and confidential service to promote mental health and wellbeing.
Find out more
What support is right for you? Calculate your wellbeing score and use it to get the right support.
Calculate your wellbeing score
There are lots of things you can do yourself to improve your mental health and wellbeing. We have a lot of self-help resources available for you to explore in a time and place that suits you.
Discover ways to look after yourself Wellbeing workshops