Frequently asked questions

You can find all the travel options on our getting to ARU page.

After you have accepted your offer of accommodation our Residential Service office will inform you when you can move in.

If possible try your best to arrive between 9am-5pm. If you know you will be arriving after 5pm contact our Residential Service office so that arrangements can be made for you to collect your keys.

If you unexpectedly arrive out of these hours (for example, if your plane is delayed) then you should go to our Security Office on campus, or call +44 (0)1245 495918. Use +44 from outside the UK or the (0) in the UK before dialling the number.

If you would like to find accommodation in the private sector (not University accommodation) our Residential Service can offer help and guidance.

We are aware that there are limited private sector options. If you would like to chat about your options in the private sector please email [email protected]. We are here Monday–Friday 9.30am– 4.30pm.

If you are an international student you must book accommodation before you travel to the UK.

For information on how to pay your tuition fees visit our international payment options page for more information about our secure Flywire payment system.

Remember that you must pay at least 60% of your tuition fees to complete your registration.

The remaining 40% is due:

  • no later than 15 January for courses starting in September
  • no later than 15 May for courses starting in January
  • no later than 15 September for courses starting in May

Around four weeks before the start of the academic year, we send students their unique user name and password. These let you register online before arriving.

Within five days of completing your registration you can see your timetable.

Once you have registered/enrolled you will be able to access your ARU email account.

Yes, go onto CAS Shield and update your arrival details as soon as you have booked flights.

It is important that you contact the International Office if you know that you will be delayed. Email [email protected]