We will be offering an airport transfer from Heathrow airport on 7 September. To book please read our airport pick up information.
If you are arriving on a later flight or a different day you can find all the travel options in Part 2 of the Pre-departure guides below.
After you have accepted your offer of accommodation our Residential Service office will inform you when you can move in.
If possible try your best to arrive between 9am-5pm. If you know you will be arriving after 5pm contact our Residential Service office so that arrangements can be made for you to collect your keys.
If you unexpectedly arrive out of these hours (for example, if your plane is delayed) then you should go to our Security Office on campus, or call +44 (0)1245 495918. Use +44 from outside the UK or the (0) in the UK before dialling the number.
If you would like to find accommodation in the private sector (not University accommodation) our Residential Service can offer help and guidance.
From mid-August we send students their unique user name and password so that you can register online before arriving. Within five days of completing your registration you can see your timetable.
If you chose ARU as your ACL (Alternative Collection Location) when you applied for your visa, your BRP will be sent directly to ARU. You can collect it from us when you collect your ARU ID card – remember to bring your passport with you as ID.
Once you have registered/enrolled you will be able to access your ARU email account.
Yes, go onto CAS Shield and update your arrival details as soon as you have booked flights.
It is important that you contact the International Office if you know that you will be delayed. Email firstname.lastname@example.org
Some students from outside the European Economic Area must register with the police on arrival. Your visa in your passport will clearly indicate if police registration is necessary for you. The International Office will help you book an appointment. See our pre-departure and arrival guides for more information.
Please follow the guidance on the UK Government website.
When you travel to England, you:
This applies whether you are vaccinated or not.