A list of the most frequently asked questions about starting your studies at Anglia Ruskin University (ARU).
After you have accepted your offer of accommodation our Residential Service office will inform you when you can move in.
If possible try your best to arrive between 9am-5pm. If you know you will be arriving before after 5pm contact our Residential Service office so that arrangements can be made for you to collect your keys. If you unexpectedly arrive out of these hours (for example, if your plane is delayed) then you should go to our Security Office on campus, or call +44 (0)1245 495918. Use +44 outside the UK or the (0) in the UK before dialling the number.
Only after you have fully registered can you open an account, guidance will be given during orientation.
Once you have registered/enrolled you will be able to access your ARU email account.
Closer to enrolment date we send you a user name and password so that you can register online before you arrive. Within five days of completing your registration you can see your timetable. If you download our ARU app you can see your timetable on your phone or tablet.
Some students from outside the European Economic Area are required to register with the police on arrival. Your visa in your passport will clearly indicate if police registration is necessary for you. If so, upon your arrival in the UK, you must register with the police within seven days, and the International Office will help you. See our pre-departure and arrival guides for more information.
It is important that you follow University advice and UK Government advice on travel to the UK. Do keep checking your ARU email for updates.
If you have already booked flights, visit the UK Government website for the latest advice and email email@example.com with your date of arrival.
To find out more about entering the UK, vaccinations and our plans for next trimester read our extra guidance.