Supporting you through self-isolation

Our campuses are all open but, in the event that members of our University community are asked to self-isolate, we're ready to support you.

You might need to self-isolate because:

  • you're experiencing symptoms of COVID-19 or have tested positive
  • we contact you and ask you to self-isolate, along with other people in your University accommodation
  • you're contacted by NHS Test and Trace and asked to self-isolate
  • you've travelled to the UK from a country that is not on the travel corridor list.

The information on this page applies to you, for whatever reason you're self-isolating.

If you have any questions or concerns, call our helpline on 01245 683368. Please note that you cannot book a COVID-19 test on this number. To book to visit a test site, please go to

If you need to self-isolate

Follow these three simple steps:

  1. Return to your term-time home address
  2. Refer to this page for information and guidance
  3. Call your loved ones to let them know you're self-isolating.

How we support you

If you're living in University accommodation and are asked to self-isolate, please don't worry about getting hold of food or other essential goods. We're here to support you all the way, and we'll take care of the basics.

We'll check in with you to make sure you're doing OK, and invite you to join a special Facebook group and regular virtual meet-ups. And you can safely join a range of social and wellbeing events online.

You'll be able to continue your studies online while you self-isolate, as long as you're well enough to do so. Our student support services will also be there if you need them, including the Counselling and Wellbeing Service.

What to do next

You must stay at home (or in your University room) for at least ten days. We'll support you throughout this time.

If you experience symptoms yourself:

  • continue to self-isolate at home (or in your University room)
  • let us know that you've started to display symptoms. You can do this by completing the online form at
  • if you live in a University halls of residence, please also let our Residential Service team know
  • book to visit a test site at (if you can't get to a test site, you can order a free home test kit instead). Let us know the test result as soon as you have it
  • try not to worry. For most people coronavirus will be a mild illness, but it's still important to get tested and self-isolate.

Latest COVID-19 data from ARU

Every Monday, we publish newly confirmed positive COVID-19 cases reported to the University in the previous week. You can see the latest figures here.

The number of positive cases at ARU is currently low, and we thank our community for following safety guidelines and helping to maintain Covid-secure campuses.

Academic and financial support

If you need to self-isolate you'll be able to continue your studies online, before returning to face-to-face teaching.

Continuing your studies

Accommodation and essential goods

We'll support all students who are self-isolating in ARU accommodation with food and other essentials.

Taking care of the basics

Health and wellbeing

We're here to support your wellbeing with one-to-one 'buddy' calls, online catch-ups and more.

Keeping safe and well

Daily life

It's important for all of of us to relax and enjoy some down-time. We'll continue to support this.

Staying in touch