New to AI? This friendly, jargon-free session is a perfect first step for academic and professional services staff who want to explore what AI can do. Using Microsoft Copilot as our main example, we'll demystify common AI terminology, demonstrate practical applications for teaching, learning and everyday work, and explore how students are using these tools. No prior experience is needed, there are no silly questions, and we'll assume you're starting from scratch. By the end of the session you will have the confidence to begin using AI yourself, along with a range of practical techniques, prompts and ideas that you can immediately put into practice.