Advice for parents

The coronavirus (COVID-19) situation is evolving rapidly and we're monitoring the situation on a daily basis and following the advice provided by Public Health England (PHE) and the UK Government.

We continue to support the NHS campaign and are providing regular updates to our students and staff.

The Minister of State for Universities, Michelle Donelan, also issued a letter to students on 26 March. This sets out the latest advice and arrangements from Government, in particular around visa arrangements for international students, and university accommodation.

Letter to students from the Minister of State for Universities, 26 March 2020

We understand that this a difficult and challenging time, but we want you to know that we are taking all necessary steps to support our students as much as we can and for as long as needed. We’re proud to be a supportive and inclusive community and it is in times like these when our community spirit comes through most.

University accommodation

Students who are staying in ARU accommodation will be supported throughout their time here and are welcome to stay as long as needed.

Our Security and Estates and Facilities teams are on hand to make sure students are safe and, if they are self-isolating due to showing symptoms, have the provisions they need.

We’re also introducing a new Staff Buddy scheme for those staying in our accommodation. If students would like to check in with a member of staff who can support them with general advice and signposting, they can email

Financial advice and support

We have increased our hardship fund provision, in response to the coronavirus COVID-19 situation, to include a new laptop bursary, hardship grants and provision of emergency loans. Students can contact our Money Advice team, or visit the bursary and hardship grants pages on My.Anglia for further information.

Student services and study support

Following the Prime Minister’s press conference on Monday 23 March telling the UK public that we all ‘must stay at home’, we have taken the decision to deliver Trimester 3 (starting 11 May 2020) teaching, support and assessment online.

All students will be able to complete their studies and (where relevant) earn their awards. We will continue to fully support our students' wellbeing, engagement and progress through online resources and communications.

Our library and student services are still available, and we encourage students to use everything we have to offer to keep connected and engaged so they can complete their studies.

Students can contact the following teams for online and remote support, and follow updates on our Student News blog for further information.

Health and wellbeing

The health and wellbeing of our students is paramount. Students are able to contact their Faculty or Counselling and Wellbeing team and use the information shared on the Health and Wellbeing pages. Please make sure you talk to your loved ones on a regular basis.

There are also sources of support and information that can help, such as Every Mind Matters.

Finally, the British Association for Counselling and Psychotherapy has written an excellent blog full of great hints and tips on how to manage anxiety around the coronavirus COVID-19 outbreak.

Graduation ceremonies

Given the unprecedented circumstances surrounding COVID-19, we've decided to postpone our graduation ceremonies scheduled for July 2020.

We'll publish more advice on our graduation web page soon. If our students have any concerns, they can contact us on