Advice for parents and carers

The coronavirus (COVID-19) situation continues to evolve. We're monitoring the situation on a daily basis and following the advice provided by Public Health England and the UK Government.

We continue to provide regular updates to our students.

We understand that this a difficult and challenging time, but we want you to know that we're taking all necessary steps to support our students as much as we can and for as long as needed.

Safe and inclusive campuses

We know that you and your family have been affected by the COVID-19 pandemic, and that many of you have questions and concerns. We want to reassure you that the wellbeing of our students is at the heart of everything we do, and we’ll continue to follow guidance from Public Health England (PHE).

We've worked hard to create safe and inclusive campuses and we're focusing on in-person active and inclusive learning and teaching. Our students will have seminars, practicals and workshops with peers and in our specialist labs and workspaces. And we've continued to structure the face-to-face timetable in teaching blocks as we know this helps our students plan their week. We've also made changes to our non-teaching spaces to provide flexible and safe places to meet between and after classes, catch up with friends, study or relax.

Asymptomatic testing

We're strongly encouraging students joining face to face teaching to take asymptomatic COVID-19 lateral flow tests. You'll find full details on our information page for students.

Ongoing support for our students

Our students are our absolute priority, and we will do everything we can to support them.

Students can contact the following teams for support, and visit My ARU for up-to-the-minute information.

  • Our library buildings are open and hand sanitising stations and anti-bacterial wipes are located on campus to continue to practice good hand and surface hygiene measures. Students can also access a wealth of online resources. There's more information on the ARU Library website.
  • Canvas is available as usual and can be accessed from anywhere in the world.
  • Study Skills Plus are running email and video conference appointments; visit the Study Skills Plus web page to book.
  • Our Disability and Dyslexia Support team has appointments available; email disability@anglia.ac.uk to book.
  • As always, our students' health and wellbeing is paramount. Students can contact their Faculty or Counselling and Wellbeing team and use the information shared on our Health and Wellbeing pages.
  • iCentres are open for those students who need to collect ID cards or biometric residence permits.
  • The Employability Service is offering virtual drop-ins via Skype or phone. Email employability@aru.ac.uk to book.
  • Our International Student Advice Service is offering visa advice by email or phone; contact the team at internationaladvice@anglia.ac.uk.